Shipping policy
Effective Date: July 1, 2026
RAID OPS currently ships exclusively within the Continental United States. We are committed to secure packaging, quality assurance, and dependable delivery for every order we fulfill.
Order Processing
Most orders are processed and shipped within 6–10 business days after your order has been received.
Processing times may vary depending on:
- Order verification and approval
- Product availability
- Manufacturing or production timelines
- Quality assurance inspections
- Packaging and fulfillment
- Carrier pickup schedules
- Holidays, limited deployments, and high-volume release periods
Every RAID OPS product undergoes a quality assessment before shipment. Orders will not be shipped until they have successfully completed our inspection process.
Tracking information will be emailed once your order has been packaged, fulfilled, and accepted by the shipping carrier.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Shipping destination
- Package dimensions
- Package weight
- Shipping service selected
- Total quantity of items ordered
Challenge coins are made from metal and may increase package weight. Ordering multiple coins may result in higher shipping costs due to increased weight.
Shipping Availability
RAID OPS ships only within the Continental United States, meaning the 48 contiguous states.
We currently do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- APO/FPO/DPO military addresses
- International destinations
Orders placed with addresses outside our approved shipping area may be cancelled and refunded.
Lost, Stolen, or Delayed Packages
Once a package is accepted by the shipping carrier, delivery is under carrier control.
RAID OPS is not responsible for lost, stolen, or delayed packages caused by carrier issues, weather, incorrect addresses, or events outside our control.
Damaged Shipments
If your package arrives damaged, contact us within 7 days of delivery at:
commandpost@raidoperations.com
Please include photos of the packaging and damaged item.